Return and Exchange Policy

Return & Exchange Eligibility

• If there are product quality issues, you may apply for an exchange or refund. We will provide a “return label” and bear the return shipping costs. After verifying the goods, we will either arrange for a replacement shipment or issue a refund.
• If you selected the wrong size, you may apply for an exchange. We will provide a “return label” and bear the return shipping costs (only one exchange is allowed per order).

Required Information for Request

• The order number and product code of the item(s) for return or exchange;
• A description of the reason for return and photos of the issue (if applicable);
• If applying for an exchange, specify the required new size and color.

Requirements for Returning the Package

Address

Packaging Specifications

Regional Restriction

Shipping Cost Responsibility